Every product on this website is in stock and ready for immediate despatch unless otherwise stated.
All items weighing less than 2kg are despatched by 1st Class Royal Mail Recorded delivery and will need a signature upon receipt.
All packages over 2kg and Frame packers are despatched via Parcelforce or similar courier on a 48hr service and will need a signature upon receipt.
Orders received before 1.00pm are despatched the same day, orders received after this time and at weekends are despatched the next working day.
Delivery will be made to the address specified by you on the order form.
If you are unhappy with any items you may return them within 28 days of purchase. (distance selling regulations give you 7 days but we have extended this to 28 days).
All returned items are at your own cost, unless the item is faulty.
If goods are purchased by debit or credit card, refunds can only be credited to the same card.
When returning products we recommend that you use a carrier that offers shipment tracking.
We will refund the purchase price excluding delivery in full, except for Plastic Framepackers.
All returned Plastic FramePackers are subject to a 25% restocking charge.